Orientation Fall 2018
New Online Orientation! As a way to enhance our orientation program for all of our graduate students, the office of Graduate Studies has decided to make it online! Beginning August 1st, all new students will have the ability to make their way through orientation at their own pace and on their own schedule. The orientation will be a mixture of videos, PowerPoints, and handouts to get you started and allow you to look back whenever you need them! 

Still want a chance to meet future classmates? Don’t worry!! We are in the middle of organizing a happy hour for new students! Check your email for future details and announcements!

Contact/Meet Your Advisor
Within your acceptance letter, you will find the name and contact information of your advisor. Please contact your advisor as soon as possible for help with planning your schedule and with registering for the first time. If you have any questions, please contact the Office of Graduate Studies.

Registration
For first time registration only, you must meet with your advisor to discuss course selections. Together you will complete an Academic Program Recommendation form (APR). You may then register in person at the Student Services Center with your APR or bring it to the Office of Graduate Studies to be registered. Another alternative is to have your advisor email our office — that will take the place of the APR. Subsequent registration may be done directly by you online or in person at the Student Services Center on the garden level of the Administration Building.

Course Schedules
Up-to-date course schedule information is available on the Registrar’s website under Schedule of Classes. You may register online, add and drop classes, view registration status, your student account, and more by clicking Enter Banner Web. Information needed to access the Banner System will be provided by the Office of Graduate Studies in a letter sent to your mailing address following registration for your first course(s) at JCU. Note: Your Banner ID is on most official letters that you receive from the Registrar or Bursar.

Campus Network Log-ins and Passwords
After you are registered for the first time, the University system will generate a letter with all of your new log-ins and passwords. On the letter will appear your network, JCU e-mail, Banner, and Canvas information. This letter is created 24 hours after you register for the first time and will be mailed to you via post. If you are a returning John Carroll student, you will need to contact the Help Desk directly at 216.397.3005 in order to reactivate your passwords.

Campus Email
Please use your JCU e-mail account regularly since this will be the primary means of communication with the University. If you prefer to use your personal e-mail account, please have your JCU e-mail forwarded to that account. If you have any questions/concerns when signing in to your account, contact the Information Services Help Desk at 216.397.3005.

Banner
As a member of the John Carroll University community, you will have secure access to your own registration, academic (including grade reports) and financial information via the university’s Banner Web system. You will be required to enter your Campus Network Log-In (The same one you use to gain access to the computers on campus).  Your user name will be the same as your John Carroll e-mail account without the @jcu.edu. It should be the first letter of your first name followed by your last name and the two digits of your presumed graduation date.

Canvas
Canvas is the Course Management System used at John Carroll. Most instructors use this system to keep track of information related to your course, such as, assignments, grades, attendance, and announcements. Your login information is the same login information as Banner and campus computers. Canvas will be used as a part of our new online orientation.

Billing
You will receive your tuition bills via JCU e-mail. Acceptable forms of payment are personal check, money order, or cashier’s check. The Office of the Bursar is available to address all questions regarding student financial accounts. All bills can be paid through the financial section in Banner.

If You Will Be Withdrawing
The following percentages of the charge for tuition will be refunded if obligations have been paid in full, or credited if there is a balance due. The schedule below is for the fall and spring semesters only; the refund schedule for the summer sessions is published annually in the Schedule of Summer Classes.

Within the first week of class: 100%
Within the second week of class: 67%
Within the third week of class: 33%
After the third week of class: 0%