JCU offers a digital satellite broadcast system, which provides SD/HD picture quality. For the 2016/2017 school year we have a total of 82 network offerings which are comprised of 70 standard definition (SD) stations, and 12 high definition (HD) stations.

Please refer to the Digital TV Channel Lineup page for channel locations as well as SD/HD designations, or tune to Channel 29.8.

Analog (older) Television’s

Please note that the older analog television models will not work on campus without a very specific (QAM) digital-to-analog converter box. These converters are becoming increasingly difficult to find, and are fairly costly. The typical digital converter that you use at home, and was likely purchased at the local big-box store will not work.  Because of this fact, we recommend that you bring a fully integrated HDTV to campus with you in order to experience the true quality of digital HD broadcasting. For further questions, contact the system administrator for assistance: bwilhelm@jcu.edu.

DIGITAL TV RECOMMENDATION: If you are planning on bringing an HDTV from home, or purchasing a new one, make sure that it has a QAM tuner which is necessary to receive digital broadcasts over a physical piece of cable (coax cable). We are finding that many of the newly manufactured, lower end TV models are not including the QAM tuner in order to cut costs. Be sure to ask your sales person this question before making a purchase, or if you are bringing a set from home, you can contact the manufacturer support line (links included at the bottom of this page) along with the model number in order to determine if the set comes with a QAM tuner.

If you have any questions about the new digital service, or for help in determining if your television has a digital QAM tuner, please email the system administrator at: bwilhelm@jcu.edu, along with your television brand (LG, Sony, etc), model number, and manufacture date. This information can usually be found on a label on the back of the TV.

We have compiled the following information about television compatibility based on reports from staff and manufacturer literature. This list is not in any way an exhaustive list, and JCU cannot guarantee compatibility.

  • Dynex – Limited models are equipped with a QAM tuner (not recommended)
  • Element – Limited models (not recommended)
  • Insignia – Limited models (not recommended)
  • LG – Most models since 2007 have a QAM tuner
  • Samsung – All models since 2009 have a QAM tuner
  • Seiki – Limited models (not recommended)
  • Sony – Most models since 2007 have a QAM tunder
  • Sylvania – Do not appear to have QAM tuners  (not recommended)
  • Toshiba – Most models since 2007 have a QAM tuner
  • Vizio – Recent models have a QAM tuner
  • Westinghouse – Limited models. Compatible models require a QAM tuner activation code (not recommended)

Please notify us if you see any inaccurate information in this list. You should verify the specifications when you make a purchase.

Connecting your Television

Students must supply their own television and coax cable cord. The length of this cable can vary based upon the residence hall you are in, and how far away you locate your television from the outlet.  If you are not already sure of the length you will need, we would recommend that you bring a 25′ cord to be safe.

NOTE: When attaching the coax cable at the outlet and on the television itself, make sure the cable is hand-tightened only. Over-tightening, as well as under-tightening can produce poor signal quality.  Also take caution that you do not kink or bend the coax cable as this can also contribute to a grainy picture. If the connector on the wall plate in your room is loose, please email the System Administrator for service.

Tuning your Television

Once you connect your coax cable, you will need to use your remote to access on-screen menu programming. Exact details on how to auto program or auto tune digital TVs vary from manufacturer to manufacturer, and from model to model. These instructions are generalizations that are meant to describe the way most TVs accomplish this feature. For best results, refer to the owner’s manual for the specific TV you are working with. Some TVs can take up to 10 minutes to complete this function.

Using the TVs remote control, follow these general steps:

Step 1:  Press the “Power” button to turn on the TV.
Step 2:  Press the “Menu” Button. At this point you will look for Channel or Set-Up.                                                                           Step 3:  Look for an option pertaining to the “Antenna” type. At this point you will presented with either an Antenna or Cable option. Choose “Cable“.
Step 4:  Next, look for “Auto Program/Auto Tune” then press “OK”.

Every television uses different terminologies, so you might need to poke around for a while until you find what you are looking for. Some television manufacturers (Westinghouse for example) may also require you to enter a “Channel Access Code” (or QAM code) in order to do a channel search.  Refer to your manuafacturers support page to obtain the code.

Here are some common manufacturers support pages:

If you are still having trouble, contact the system administrator at: bwilhelm@jcu.edu.