A few summers ago, JCU replaced the old analog cable television system with a state-of-the-art digital satellite broadcast system.  The digital system not only offered a much improved picture quality, but also allowed us to expand well beyond our then limit of 55 stations.

For the 2014/2015 school year we have a total of 82 network offerings which are comprised of 70 standard definition stations, and 12 high definition stations.

The channel numbers have not changed from last year, and you can go to the Digital TV Channel Lineup page for more information.  Please refer to this page for channel locations and SD/HD designations, or tune to Channel 29.8.

Analog (older) Television’s

Please note that the older analog television models will not work on campus without a very specific (QAM) digital-to-analog converter box. These converters are becoming increasingly difficult to find, and are fairly costly.  The typical digital converter that you use at home, and was likely purchased at the local big-box store will not work.  Because of this fact, we recommend that you bring a fully integrated HDTV to campus with you in order to experience the true quality of digital HD broadcasting.  For further questions, contact the system administrator for assistance: bwilhelm@jcu.edu.

DIGITAL TV RECOMMENDATION: If you are planning on bringing an HDTV from home, or purchasing a new one, make sure that it is a fully integrated model with a QAM tuner, which is necessary to receive digital broadcasts over a physical piece of cable (coax cable). We are finding that many of the newly manufactured, lower end TV models are not including the QAM tuner in order to cut costs.  Be sure to ask your sales person this question before purchasing a set to bring to campus. If you are bringing a set from home, you can contact the manufacturer support line (links included at the bottom of this page) along with the model number in order to determine if the set has a QAM tuner installed. 

NOTE: Most Digital televisions that were manufactured between 2006 and 2013, will likely be equipped with the QAM tuner, but as noted above, not in all cases.

If you have any questions about the new digital service, or to find out if your television has a digital QAM tuner in it, please email the system administrator at: bwilhelm@jcu.edu with your television brand (LG, Sony, etc), model number, and manufacture date.  This information can usually be found on a label on the back of the TV.

Connecting your Television

Students must supply their own television and coax cable cord.  The length of this cable can vary based upon the residence hall you are in, and how far away you locate your television from the outlet.  If you are not already sure of the length you will need, we would recommend that you bring a 25′ cord to be safe.

NOTE: When attaching the coax cable at the outlet and on the television itself, make sure the cable is hand-tightened only.  Over-tightening, as well as under-tightening can produce poor signal quality.  Also take caution that you do not kink or bend the coax cable as this can also contribute to a grainy picture.  If the connector on the wall plate in your room is loose, please email the System Administrator for service.

Tuning your Television

Once you connect your coax cable, we recommend  that you use your remote to do some on-screen menu programming.  Exact details on how to auto program or auto tune digital TVs vary from manufacturer to manufacturer and from model to model.  These instructions are generalizations that are meant to describe the way most TVs accomplish this feature.  For best results, refer to the owner’s manual for the specific TV you are working with.  Most TVs will take between 20-45 minutes to complete this function.

Using the TVs remote control, follow these general steps:

Step 1:  Press the “Power” button to turn on the TV
Step 2:  Press the “Menu” Button
Step 3:  At this point you will choose ”Channel” or ”Set-Up”
Step 4:  Select “Auto Program/Auto Tune” then “OK”

NOTE: If you see an option to select “Antenna” at any point of your on-screen  programming, choose the “Cable” option.

Every television uses different terminologies, so you might need to poke around for a while until you find what you are looking for.  Some television manufacturers (Westinghouse for example) may also require you to enter a “Channel Access Code” (or QAM code) in order to do a channel search.  Refer to your manuafacturers support page to obtain the code.

Here are some common manufacturers support pages:

If you are still having trouble, contact the system administrator at: bwilhelm@jcu.edu.