Center for Service & Social Action

Expectations

Service Expectations

The Center for Service and Social Action believes that service activities coordinated between our office, service participants (JCU students, staff, or alumni), community partners, and service-learning faculty members are most successful when all the parties involved have a clear understanding of the expectations associated with the service.

Service participants will:

  • Enroll for service on the CSSA website.
  • Fulfill all mandatory requirements and/or training for your service activity (if any) by the deadline indicated.
  • Participate in the service activity for which you have registered.
  • Sign in/out on the Service Hour Tracking Sheet at your service site and/or in the van (if transportation is provided).
  • Behave professionally: comply with the dress and conduct codes and respect the confidentiality standards of your site.
  • Notify CSSA at service@jcu.edu at least 24 hours in advance of an absence.
  • Communicate with CSSA about your service experience.

The Center for Service and Social Action will:

  • Support and facilitate all components of the service participant, faculty, and community partner relationship.
  • Host and conduct pre-service orientation sessions for service participants.
  • Provide access to all pre-service training and requirements.
  • Coordinate service participants’ enrollment and registration for service via the online system.
  • Provide transportation to and from most service sites.
  • Track service hours for participants.
  • Publicize service opportunities and provide service information through our website and monthly e-newsletter.
  • Maintain regular contact with service participants.
  • Seek and respond to feedback from service participants.
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