Cable TV

Cable access is provided in each room for cable-ready television (fully-integrated HDTV model (QAM) tuner TV with cable cord). See a list of the channels provided and learn how to program your TV.


Telephone Service

Over the past several years there has been a steady decline in the number of students utilizing the local phone service/voicemail provided in their residence hall room and an increase in the number of students using cell phones to make local calls. Because of this shift in usage, the local phone service provided in student rooms was discontinued on August 15, 2009. New courtesy phones were installed on every floor in each residence hall to enable students to make local calls when needed. The locations of these courtesy phones will be listed in your check-in folder.

If you do not have cellular service, you may request to continue local phone service in your room by emailing jcureslife@jcu.edu.


Internet/Wireless

In addition to the University’s wireless capabilities, which allow you to connect to the internet from anywhere on campus, every room is equipped with two network connections for full internet access. Click here for more details on the specific hardware that you would need to connect your computer.


Laundry

John Carroll participates in the All-Included Laundry Program where the cost to wash and dry laundry is included in your room and board charges. Each residence hall is equipped with high-efficiency washers and dryers. This equipment will save hundreds of thousands of gallons of water every year at JCU. In addition to saving water, the new machines only require ¼ cup of liquid detergent per load, therefore also saving students on detergent costs.  Parents can also save money on energy use and water use at home if students do their laundry on campus rather than lugging it home on the weekends!

Please make sure to bring liquid laundry detergent to use in the machines. You can bring high efficiency detergent or regular liquid detergent. If you do not choose to bring high efficiency liquid detergent, please make sure to use only ¼ of the recommended amount of detergent for each load. Otherwise, there will be too many suds and the machine will not finish the cycle. Do NOT use the “3-in-1 Laundry Sheets” as they cause the machine to malfunction.


Vending

Coin-operated vending machines are located in each hall. You can also use your Carroll Card to purchase items. The number of machines and selection of food products depends upon the size of the residence hall and the needs of its occupants. All vending machines are contracted by the University with local firms. If a machine is not functioning properly and needs service, contact your residence hall office. If you lose money in a vending machine, please leave your name and the amount of money in the mailroom. As a matter of courtesy, please place an out-of-order sign on a machine which is not functioning properly.


U.S. Mail Service

Students may pick up mail in the mail room located off of the Atrium in the D.J. Lombardo Student Center. A box number is assigned to each resident on campus and should be used on all correspondence addressed to you. Your address should look like this:

Name
JCU XXXX
1 John Carroll Blvd.
University Heights, OH 44118-4581

It is important that those corresponding with you do not include “P.O.” or “Box” before your number so that mail is routed quickly and correctly. Problems with your mail service should be directed to the main mail room in the Administration Building.


Linen Program

Our residence hall rooms contain extra-long twin beds which require special linens to comfortably fit the mattresses. We have arranged to provide the opportunity to conveniently purchase these extra-long linens. You will receive a letter and order form in the mail in the summer that describes the products and special value packages that are available. Make sure you order by the deadline to ensure that you will receive your linens at home before you depart for campus. For more details or to place an order, please call 800.957.4338 or visit this page