CITI Login & Help
On this page:
- Setting up a CITI account
- Selecting CITI courses for the first time
- Selecting additional CITI courses
- Resetting your password/Changing your login information
1. Setting up a CITI account (or, how to log in to the CITI system for the first time):
- Click here.
- Then click on “New Users Register Here” on the CITI login page.
- Select “John Carroll University” from the “Participating Institutions” under Section 1.
- Create your Username and Password under Section 2. Should you forget your password in the future, the system can reset it for you.
CITI Directions for User Name and Password:
Your username should consist of 4 to 50 characters. Acceptable characters include letters, numbers, and the symbols “@”, “.”, and “_”. No spaces or other characters are allowed. Your username is not case sensitive; “A12B34CD” is the same as “a12b34cd”. Once created, your username will be part of the completion report.
Your password should consist of 8 to 12 characters. Letters and numbers are the only acceptable characters. No spaces or other characters are allowed. Your password is not case sensitive; “A12B34CD” is the same as “a12b34cd”.
- Complete the Security Question and Answer in Section 3.
CITI Directions for Securtiy Question:
Please choose a security question and provide an answer that you will remember. If you forget your login information, you will have to provide this answer to the security question in order to access your account.
- Enter your First and Last name in Section 4.
- Enter your preferred email address. You have the option of entering a second email address as well in Section 5.
- Do you want CME/CEU credits for completing the CITI course? Cost per course for 4-6 credits is $80 in Section 6.
- Answer Yes or No to the question on interest in study guides for the CIP or CPIA exam in Section 7.
- Answer Yes or No to the question on interest in being contacted to complete a course survey in Section 8.
When all sections have been completed, hit the Submit button.
2. Selecting CITI Courses for the first time
When you have successfully logged in, you will need to select a learner group from the following choices:
Question 1 (Group 1): Human Subjects Research
- IRB Researchers
- Students conducting no more than minimal risk research
- IRB Members
- Select “Not at this time” if not applicable.
Question 2 (Group 2): Laboratory Animal Welfare
- Numerous choices to select if interested.
- No need to select anything if these modules are not applicable.
Question 3 (Group 3): Conflicts of Interest
- For PHS-funded researchers.
- Select “no” if not applicable at this time.
Question 4 (Group 4): Health Information Privacy & Security
- No need to select anything if not applicable.
Question 5 (Group 5): Responsible Conduct of Research
- For federally funded researchers and their workers.
- Select “Not at this time” if not applicable.
You will need to respond to each course whether or not you wish to take it at this time. You can select all the courses to demo them or to take courses even if they are not applicable to your situation.
3. Selecting Additional CITI Courses
Once you log into CITI after you’ve created your account, you can add courses to your already-selected CITI courses by clicking on “Add a course or update your learner groups for John Carroll University” which is located just below the list of “My Courses” on the Main Menu page. This will give you access to all available JCU CITI courses.
4. Resetting your password and changing your login information
If you’ve forgotten your password or username, you can have the system reset it by clicking on the “Forgot login information” located on the CITI login page.
You can change your login information once you’ve successfully logged in by clicking on “Change login information” and change your security question by clicking on “Change CITI Account Information.” Both links are located just before the list of “My Courses” on the Main Menu page.
For help with CITI accounts, contact Elizabeth Parsons or Catherine Anson.
