Citation fines are to be paid to JCU Police Department, either in-person, on line through Banner Self Serve or by mail. Your copy of the citation must accompany the payment. If paid by mail, payment may be made in cash or by check made payable to John Carroll University. Fines paid in person can be paid by cash, credit/debit card, check, or Carroll Card. Fines unpaid after 10 business days will be charged to the student’s account.

Inaction on the part of faculty and staff will be addressed in accordance with applicable policy. Drivers of vehicles without permits, who have unpaid tickets may be subject to civil action in the Shaker Heights Municipal Court.

The JCU Police Department is located on the lower level of the D. J. Lombardo Student Center, room 14. In-person payments may be made during posted office hours.  Or go to Banner Self-Serve and pay on-line (https://web4.jcu.edu/pjcu/twbkwbis.P_GenMenu?name=homepage).

Appealing a citation: Citations should be appealed by submitting your request through http://sites.jcu.edu/parking/pages/appeal-request-for-parking-violation/ within 10 business days of issuance. Decisions are made by an independent committee and will be final. The driver will be notified of the outcome as soon as possible.

Violators in reserved parking spots will be ticketed and wheel-locked and are subject to being towed. No appeals will be considered.

Penalty for nonpayment: Failure to address parking citations may result in a vehicle being immobilized/towed at the owner’s expense, and/or college administrative sanctions (e.g. blocking purchase of future parking permits, blocking future class registration, and withholding transcripts/grades).