Mapping your H drive (personal)

Are you missing files from your desktop or your Documents folders?
Before you remap your drive, you should first shutdown the computer. Turn the computer back on and log back into your profile. If the files are still missing, the next step is to map your drive.

  1. Click on the Windows logo in the bottom left hand corner of the screen.
  2. Click on “Computer” on the middle right hand side of the box that pops up.
  3. When the computer window shows up, click on “Map network drive” button at the middle top part of the window (another window will pop up).
  4. Change the “drive” dropdown to H: (you can choose any letter though).
  5. Next to “Folder:” type in the following: \\kermit.jcu.edu\home$\username (Substituting “username” for your username).
  6. Click Finish (your documents folder should open).

If your files go missing again, call the Help Desk at 216.397.3005. There may be a problem with your profile.


Mapping your O drive (department)

Do you need access to the O drive (the shared drive for your department)? If so follow these instructions:

  1. Click on the Windows logo in the bottom left hand corner of the screen.
  2. Click on “Computer” on the middle right hand side of the box that pops up.
  3. When the computer window shows up, click on “Map network drive” button at the middle top part of the window (another window will pop up).
  4. Change the “drive” dropdown to O: (you can choose any letter though).
  5. Next to “Folder:” type in the following: \\kermit.jcu.edu\dept$
  6. If you want to be able to connect using different credentials then you logged in with, check the appropriate check box at the bottom of the window.
  7. Click the finish button and then a window will then pop up with a list of department (select the department that applies to you).
  8. If you selected to use different credentials in one of the earlier steps, type in those credentials now (if not, ignore this step).

If this doesn’t work, please call the Help Desk at 216.397.3005.