Tuition statements are emailed to you at your JCU email account. They will also be emailed to your parent or parents if you provide their email addresses. If you are not the bill payer, please be sure to provide your bill payer’s updated email address and proceed to Banner Web.

Your JCU Email Account

  • JCU email is an official means of communication at John Carroll University. All students are expected to check their JCU email on a regular basis.
  • Access your John Carroll University email account by going to 
  • You will be instructed to supply your email username and email password to login.
  • Please note: changing other passwords will not change your email password.
  • Update email in Banner Web

More information about your email account is available from Information Technologyby calling the Help Desk at 216.397.3005.