Campus Ministry

The Department of Campus Ministry encourages the students, faculty, staff, and administrators of John Carroll to integrate personal faith into the academic and social environment of the University. We value the University’s commitment to academic pursuits, and welcome the opportunities we have to bring a Catholic and Ignatian faith perspective to bear on issues and trends that may surface in various disciplines. We have identified the following as our purpose:

  • We embrace the Jesuit, Catholic intellectual tradition as an indispensable partner in the search for truth and wisdom.
  • We emphasize the service of faith and the promotion of justice through education, advocacy, service, and reflection.
  • We foster the development of whole persons who are servant leaders in their local, global, and faith communities.
  • We provide an open, caring, hospitable, and collaborative atmosphere that supports the mission of the University.
  • We establish a sense of community through vibrant worship, retreats, small faith communities, and opportunities for daily Eucharistic celebrations.
  • We advocate for a community comprised of a diversity of faith and spiritual perspectives that seeks both wisdom and a fuller spiritual life.

Faith and justice are at the heart of the programs, liturgies, retreats, and service opportunities that Campus Ministry promotes. Students are encouraged to explore, deepen, and celebrate their faith. They are also called to action for the purpose of learning about and working for justice.

In collaboration with the Center for Service and Social Action, Campus Ministry organizes immersion experiences. Students travel with faculty, staff, and administrators to rural, urban, and international destinations. Together, members of the John Carroll community serve others, experience their cultures, and build lasting friendships. Recent trips include Nicaragua, Jamaica, Ecuador, Dominican Republic, Guatemala, Honduras, Rwanda, Appalachia, New Orleans, Chicago, Louisville, and Immokalee, Florida.

Our retreat programs offer students the opportunity to reflect and to integrate their faith with their daily lives. Many of the retreat programs are rooted in Ignatian spirituality, including the First-Year Retreat, Manresa Retreat, Leadership Retreat, and the Eight-Day Silent Retreat, which is based on the Spiritual Exercises of St. Ignatius.

While retreats offer a focused time for prayer and reflection off-campus, our Christian Life Communities (small faith-sharing groups) offer students an ongoing way to integrate faith into their college experience. Groups consist of six to ten people who meet weekly in the residence halls.

Campus Ministry also serves the community in celebrating faith through liturgies and prayer services, including the Mass of the Holy Spirit, Parent and Family Weekend Mass, Christmas Carroll Eve, and the Baccalaureate Mass. In addition to interfaith and other seasonal prayer services, eight Eucharistic liturgies are offered each week. Hundreds of students provide liturgical leadership by serving as liturgy planners, lectors, Eucharistic ministers, Mass coordinators (sacristans), cantors, choir members, and musicians.

Currently, graduate student members of the Campus Ministry staff live in the residence halls, where they serve as Resident Ministers.

Campus Safety Services (CSS)

Campus Safety Services (CSS) functions as a police department under the Ohio Revised Code (ORC 1713.50) as established by the University’s Board of Directors. This designation gives officers the same legal authority as municipal police officers.

As the University’s law enforcement agency, Campus Safety Services works to provide for the safety, security, and well-being of John Carroll University and its community. It does so by maintaining police officer staffing 24 hours per day, 365 days per year. CSS officers patrol the campus, answer calls for service, provide personal escorts upon request, respond to alarms, and conduct investigations of suspicious, criminal or otherwise inappropriate activity. They also provide crime prevention/safety awareness programs in conjunction with other campus departments upon request. These programs help prevent crime through risk avoidance and personal responsibility.

The CSS office is located in Room 14 on the lower level of the D. J. Lombardo Student Center. The Dispatch Center, located in the Belvoir parking lot, is staffed around the clock every day of the year. CSS also can be reached by calling X 1234 from any campus phone or, from off-campus, 216-397-1234 or 216-397-4600. Courtesy phones are located inside buildings throughout campus. CSS also has an online presence, which can be accessed at


CSS is also responsible for parking/shuttle bus management at John Carroll. Parking on campus is by permit only. First and second-year resident students are permitted to have cars at John Carroll University but must park at an off-site parking location (Green Road Annex). Upper-class and all commuter students are permitted to park on campus. Transportation to and from the Green Road Annex parking lot is provided by shuttle bus. Upon request, shuttle busses will also transport students to and from the Regional Transit Authority Rapid station and to the shopping district on Cedar Road at Warrensville Center Road.

Students with permits for the Green Road Annex parking lot may park at the main campus from Friday at 5 p.m. until Monday at 7 a.m., on most weekends (see Parking Rules and Regulations on the website for weekend restrictions).

Center for Career Services

The Center for Career Services offers a broad range of services to all students regardless of class year or major as they address four career development questions: Who am I? What am I good at? Where is that needed in the world? How do I get there? Clear decision-making is essential to creating and implementing a successful career plan. Students may schedule individual appointments to assess their values, interests, personality, and abilities as related to majors and careers; strategize a job/internship/graduate program search; and get feedback on related documents.

Additional services include Career Education courses, including academic internships; online resources, including Career Connection; and programming, such as the annual Career Fair and other networking and informational events.

Career Education Courses

The Center offers several one-credit academic courses, in addition to the academic internship (see below). Some are targeted to students at different points of career development. Exploring Your Options (CE 111) focuses on choosing a major/career, conducting self-assessment, and exploring academic options. Introduction to Careers (CE 101) provides information about occupational paths, preparation of resumes, and strategies for conducting a job/internship search. CE 121 and 122 offer insights into the options available to students in specific majors (Accountancy and Psychology). Introduction to the World of Work (CE 131) prepares juniors and seniors for the transition from college to career after graduation, exploring the philosophy of work and job search strategies, negotiating job offers, and more.

The Academic Internship Courses

The Academic Internship Program offers students the opportunity to integrate classroom learning with “real world” experience through internships related to their academic and career goals. Professional work experience helps students to clarify their career goals, gain resume-building experience, increase their sophistication about the world of work and their network of contacts, and develop core competencies required for their preferred career field.

Internships may be paid or unpaid and are eligible for credit or non-credit transcript notation. Work assignments relate to students’ career interests and majors and allow them to advance in terms of level of responsibility and required competencies as they mature and progress through the curriculum. In order to receive credit, students must register for these classes in person at the Career Center and should consult the website for details and appropriate paperwork.

Career Connection

Career Connection is John Carroll University’s complete online career resource for job postings, event listings, and on-campus interview registration. Highlights include:

  • All jobs—including part-time, full-time and internship opportunities—are entered by the employers themselves, looking specifically for our students and alumni.
  • Students of all majors may participate in the on-campus recruiting program (see our website for specific requirements). Interviews take place in the Career Center during fall and spring semesters and are available for both full-time entry-level positions and internships.
  • All events sponsored by the Career Center, as well as local and other national career development and networking events, are posted in Career Connection.

Carroll Contacts

This network of alumni, parents, recruiters, faculty, staff, and friends of the University is available as a group on Students are encouraged to create a professional profile using the resources of the Center for Career Services and establish contact with these accomplished individuals.

Career Center Website

For more detailed information on services and links to other online resources, please visit the Career Center’s website at The annual First Destination Survey, which reports on the employment, graduate placements, and service commitments of the most recent graduating class, is also available on the website.

The Center for Digital Media

The Center for Digital Media (CDM) is jointly managed by Grasselli Library and Information technology Services. The goal of the CDM is to provide faculty and students with the resources they need to create sophisticated presentations, videos, graphics, and other forms of multimedia that can enhance teaching, learning, research, and creativity at John Carroll. The center, located on the main floor of Grasselli Library, provides the University community with three primary resources: (1) a fully-equipped and supported multimedia lab open to faculty, staff, and students; (2) a production lab with associated services for faculty; and (3) an ongoing technology training and professional development program. The CDM also has a collection of cameras and other equipment that students and faculty can borrow on a short-term basis.

Center for Student Diversity and Inclusion

Guided by John Carroll University’s mission, vision, and core values, the Center for Student Diversity and Inclusion focuses on supporting historically underrepresented students to become successful and fully engaged in their educational experiences at John Carroll University. The Center nurtures a sense of belonging for students from diverse backgrounds and encourages them to participate actively in their curricular and co-curricular learning, including campus and community organizations, leadership opportunities, and intercultural experiences. In collaboration with other University departments, the Center coordinates programs and services that foster an inclusive campus environment, promotes a welcoming and just University community, and encourages and values the contributions and perspectives of all students.

The goals of the Center for Student Diversity and Inclusion are as follows:

  • To develop, implement, and evaluate programs and services that support historically underrepresented students in their personal development and transition throughout their John Carroll University experience.
  • To provide leadership opportunities for underrepresented students that focus on engagement in campus and community organizations.
  • To provide campus-wide programs that further all students’ development of cultural competence and respect for diversity and social justice.
  • To identify, examine, and recommend organizational changes that remove barriers to inclusion and promote student success.

Grasselli Library and Breen Learning Center

Originally dedicated in 1961, Grasselli Library doubled its physical capacity in 1995 with the opening of the Breen Learning Center wing. The library houses more than 775,000 cataloged books, bound periodicals, and audiovisual items. It also provides access to substantial holdings of electronic journals, electronic books, and streaming media. The library offers private and group study spaces, an electronic classroom, a coffee bar and lounge, and an open-air reading garden. A 44-seat computer commons is adjacent to the reference area, as is the Center for Digital Media (CDM). Reference assistance is available in person, by phone, and electronically through text and chat. The library has a laptop-lending program for student use on the premises. Kindles and CDM equipment, including flip cams and video recorders, are also available for loan.

Through the library’s participation in OhioLINK, members of the John Carroll community can borrow from the 48 million items in the collections of 88 member libraries throughout the state. These loans are self-initiated for a three-week loan period with four renewals. They arrive in two to three days. Resources not available at Grasselli or through OhioLINK can be borrowed through interlibrary loan.

The library provides off-campus access for authorized users to most of its electronic products. More information on the collections and services of Grasselli Library and Breen Learning Center is available from the home page of the library at

Information Technology Services

The Information Technology Services (ITS) department provides a wide variety of information technologies across the campus, including multimedia classrooms in support of teaching and learning; administrative electronic information systems; high-performance networks (including ubiquitous wireless) for computer, voice, and video communication; a widely distributed array of application/file servers; and support for desktop/laptop computers. The department maintains electronic classrooms and computers labs equipped with desktop computers and a variety of multimedia presentation facilities; it also provides technology help-line and personal assistance to students, faculty, and staff. In addition, the Center for Digital Media (CDM) see page 52, has advanced computer systems and staff support to assist faculty in employing the most up-to-date learning technologies in their curricula and students with the incorporation and use of technology in their coursework and projects.

Throughout the campus, there are more than 80 classrooms and labs equipped for advanced electronic multimedia presentation. More than 60 of these include an instructor lectern with an integrated touch-screen control station, multimedia computer, DVD, VCR, document camera, and electronic whiteboard with projection and file-capture capabilities. A number of classrooms have computers for every student. These classrooms and labs have full Internet access, including World Wide Web, e-mail, and other software packages selected by professors as supplements to classroom instruction. All sites are connected via local networks to the campus-wide fiber optic Gigabit Ethernet network. Furthermore, the campus network and the Internet are accessible from anywhere on the campus—including all outside spaces—through a comprehensive wireless network. The Banner administrative information system provides students and faculty with many web-accessible records and services.

There is a data port to the campus network for each student in every room of the residence halls, in addition to the wireless network. Students who have their own computer have access to a complete array of campus computing and information facilities from their rooms, including services from Grasselli Library and the commercial Internet.

Office of the Registrar

The Office of the Registrar is responsible for the maintenance and preservation of all University academic records.

Registration: Students register for courses by using an online electronic system. Changes in registration (e.g., adding/dropping a course, withdrawing from a course) are also processed by the office. For further information about registration, see pages 103-104 of this Bulletin.

Transcripts: Students who wish transcripts of records in order to transfer to another school or for other purposes should apply online or by signed letter to the Office of the Registrar at least two weeks in advance of need. To protect students and alumni, no telephone requests for transcripts will be honored. Transcripts are issued only at the request of the student, and official transcripts are sent directly to the college or university to which transfer is desired. A fee of $5 is required for each transcript. Transcripts are released only when all outstanding balances have been paid.

Access to grades: Each student may have access, on a read-only basis, to his/her own academic record. To use this service the student must acquire a Banner ID and PIN, available from the Office of the Registrar, and then view the record on the web from the Banner website.

The Family Educational Rights and Privacy Act (FERPA)

The Family Educational Rights and Privacy Act (FERPA) affords students certain rights with respect to their education records. These rights include:

1. The right to inspect and review the student’s education records within 45 days of the day the University receives a request for access.

Students should submit to the registrar, dean, chair of the academic department, or other appropriate official written requests that identify the record(s) the student wishes to inspect. The University official will make arrangements for access and notify the student of the time and place where the records may be inspected. If the records are not maintained by the University official to whom the request was submitted, that person will advise the student of the correct official to whom the request should be addressed.

2. The right to request the amendment of the student’s education records that the student believes are inaccurate or misleading or otherwise in violation of the student’s privacy rights under FERPA.

A student who wishes to amend such a record should write to the University official responsible for the record, clearly identify the part of the record s/he wants changed, and specify why it is inaccurate or misleading. If the University decides not to amend the record as requested, the University will notify the student of the decision in writing and advise the student of his or her right to a hearing regarding the request for amendment.

Student requests for formal hearings must be made in writing to the academic vice president who, within a reasonable time of receiving such request, will inform students of the date, place, and time of the hearing. The academic vice president, the vice president for Student Affairs, the associate dean for Graduate Programs, and the academic dean of the student’s college or school will constitute the hearing panels for challenges to the content of education records. Upon denial and subsequent appeal, if the University still decides not to amend the record, the student has the right to place a statement with the record setting forth his or her view about the contested information.

3. The right to consent to disclosures of personally identifiable information contained in the student’s education records, except to the extent that FERPA authorizes disclosure without consent.

One exception that permits disclosure without consent is disclosure to school officials with legitimate educational interests. A school official is a person employed by the University in an administrative, supervisory, academic or research, or support staff position (including law enforcement unit personnel and health staff); a person or company with whom the University has contracted (such as an attorney, auditor, or collection agent); a person serving on the Board of Directors; or a student serving on an official committee, such as a disciplinary or grievance committee, or assisting another school official in performing his or her tasks. A school official has a legitimate educational interest if the official needs to review an education record in order to fulfill his or her professional responsibilities for the University. Upon request, the University discloses education records without consent to officials of another school in which a student seeks or intends to enroll. The University may also disclose student information without consent during audits/evaluations, in connection with financial aid, during certain studies, to accrediting organizations, to comply with a judicial order, and during health and safety emergencies. The University may disclose student information to a student’s parent during health and safety emergencies, or when that student is a financial dependent of the parent, or when the student is under age 21 and has violated Federal, State, or local law, or of any rule or policy of the University governing the use or possession of alcohol or a controlled substance.

4. The right to file a complaint with the U.S. Department of Education concerning alleged failures by John Carroll University to comply with the requirements of FERPA.

Students may file complaints with The Family Compliance Office, U.S. Department of Education, 400 Maryland Ave., S.W., Washington, D.C. 20202-5901.

5. The right to withhold directory information. The University has designated the following as directory information: student name, address (including e-mail address), telephone number, date and place of birth, photograph, major fields of study, class year and enrollment status, dates of attendance, degrees and awards received, the most recent previous educational institution attended, participation in officially recognized activities and sports, and weights and heights of members of athletic teams.

Students may refuse to allow the University to designate the above information about them as directory information by notifying the registrar in writing within two weeks after the first day of class for the fall semester. Students must submit an annual written notification of refusal to allow the designation of directory information.

6. The right to annual notification. The University must notify students annually of their rights under FERPA. The actual means of notification is left to the discretion of the University.

Services for Students with Disabilities

John Carroll University is committed to ensuring equal access and reasonable accommodations for students with disabilities. The Office of Services for Students with Disabilities (SSD) provides assistance to students with documented disabilities and serves as the primary resource for all student issues related to disabilities. SSD collaborates with students and University personnel to provide reasonable accommodations, auxiliary aids, and support services.

Students must provide documentation of their disability to SSD and have an intake meeting with the director before they can receive services. It is recommended that enrolled students register with the SSD office as early as possible since accommodations are not retroactive. Please contact the director at (216) 397-4967 with any questions or requests for more information.

Student Health Center

The Student Health Center is an outpatient facility for students. Located on the lower level of Murphy Hall, it provides health care during posted hours five days a week while the University is in session. The Health Center is staffed by local physicians, registered nurses, and health-care professionals. John Carroll also has a student-led EMS (emergency medical service) squad that is on duty whenever the center is closed.

Students are charged for x-ray and laboratory tests and for the service of the attending physician. They receive over-the-counter medications free of charge.

University Hospitals and Hillcrest Hospital provide overnight hospitalization and after-hours emergency care. Numerous physicians from the Cleveland Clinic and University Hospitals are available for referrals.

University Counseling Center

The University Counseling Center provides free, personal, and confidential counseling to students of the University community. An initial session with an intake counselor allows a student to share concerns about relationships, family difficulties, stress, loneliness, eating problems, sadness, test or performance anxiety, academic problems, and other matters. During this session, the intake counselor will help students assess their needs, gather information, stress the confidential nature of the counseling relationship, and assign them to a counselor. Counselors are available to meet on an individual basis or in groups with students seeking help. Students may contact the University Counseling Center directly for an appointment at 216-397-4283.