Academic Hold — Assistant Deans Office
Academic hold placed by the Dean’s Office because an academic issue needs to be resolved.

College of Arts and Sciences Contact: Office of the Associate Dean, Academic Advising  216-397-4219  Administration Building Room AD05

Boler School of Business Contact: Office of the Assistant Dean  216-397-4391  SB Room 117

Admission Hold
This hold has four purposes: 1) Admission is still missing an official copy of college transcript from another university; 2) Student’s acceptance was on condition that we receive a positive transfer reference form the last school attended; 3) Transient student must re-register through our office each new semester; or 4) Readmitted students must submit a deposit before registering.

Undergraduate Contact: enrollment@jcu.edu  216-397-4294 Rodman Hall, Room 205/206

Graduate School Contact: gradadmit@jcu.edu  216-397-4284  Administration Bldg, Room 125

Conduct Hold — Dean of Students Office
Students are placed on a disciplinary hold for having incomplete disciplinary actions or for students who have been suspended from the University for conduct issues.

Contact: studentconduct@jcu.edu 216-397-3010  D.J. Lombardo Student Center, Suite 207

Financial Aid Hold(s)– Student Enrollment and Financial Services
A financial aid hold indicates there is an issue that needs to be resolved with your application for aid. Please review the Eligibility and Requirements tab on the Student Financial Services home page.

Contact: Student Enrollment and Financial Services  216-397-4248  Rodman Hall,  Rooms 205/206

Financial Hold(s)– Student Enrollment and Financial Services
A financial hold indicates an unpaid balance on your student account due to late payment or returned check(s) that must be resolved. For additional information we recommend you view your Student Account page.

Contact: Student Enrollment and Financial Services  216-397-4248 Rodman Hall,  Rooms 205/206

Health Services Form Hold– Student Health Center
Students are required to submit a complete health history form before beginning enrollment at the University. To remove the Health Form block a student needs to submit a completed health history form by fax or mail to the Student Health Center.

Contact:  Student Health Center  216-397-4349

Refund Hold–Student Enrollment and Financial Services

A refund hold indicates a student has a pending credit balance refund.  This hold remains on the account until the end of the third week of class to prevent any changes in tuition charges that may affect the credit balance. If changes need to be made, our service counselors in Rodman 205/206 are available to assist.

Contact: Student Enrollment and Financial Services  216-397-4248 Rodman Hall,  Rooms 205/206

Transcript Hold
A transcript hold indicates an unpaid balance on your student account. An account must be paid in full prior to the release of a transcript. For additional information, please view your Student Account Page.

Contact: Student Enrollment and Financial Services 216-397-4248 Rodman Hall,  Rooms 205/206